Delivery & Shipping Policy ๐ฆ๐
๐โจ Processing Times
All orders are processed within 1โ2 business days.
During launches, sales, or busy periods, please allow an extra day. ๐๐
Youโll receive a confirmation email + tracking details once your order has been shipped. ๐ง๐
๐ฌ๐ง๐ UK Shipping
-
Standard Shipping: 2โ4 business days โจ
Shipping rates are calculated at checkout based on your order + location. ๐
๐๐ International Shipping
We ship worldwide ๐ธโจ
Approx delivery times:
-
Europe: 4โ7 business days ๐
-
USA & Canada: 5โ7 business days ๐
-
Australia / Middle East: 7โ10 business days ๐บ
Times may vary due to customs. ๐ซ
๐ Customs & Import Fees
International orders may be subject to:
-
Customs fees
-
VAT
-
Duty charges
These are the responsibility of the customer. ๐ท
๐ฆ๐ Lost, Stolen or Damaged Parcels
If your parcel is lost or arrives damaged:
-
Email us at info@delarosesisters.co.ukย ๐
-
Include your order number + photos
Weโll assist you right away. ๐โจ
Please note: once parcels are handed to the courier, delays are outside our control. ๐ธ
๐ Address Errors
If you entered the wrong address, please contact us within 24 hours.
We cannot change the address once your order has shipped. ๐
๐ Order Tracking
You will receive a tracking link via email so you can watch your package on its glam journey to you. ๐๐ฆโจ